Incoming First-Year Students

Attention Class of 2013

You will have received your College ID number in your Admittance Letter.  Additionally, if you used the online Check List system while you were submitting your paperwork, you would have used your ID number.  If you cannot locate that number, you will be receiving it again sometime during the week of June 1, 2009 when you receive information from Dean Bidoshi (Dean of Studies) about pre-registration.

Welcome to Union College

During the summer, you will have received a packet of information from the Office of Information Technology Services (ITS). The packet contains the following information:

Joint Letter of Welcome from the College's CIO and Director of Academic Computing

Personalized Coversheet containing your username and initial password

Application for Computer Account (AFCA) and Responsible Use Policy

Information on how to change your password through the web.

Documentation on enrolling in the self-service password system

Information on using UMAIL to access your Union College email.

Instructions on configuring junk e-mail filter settings

A copy of the Union College Email Policy explaining the College's stance on using your Union College email address/account

The Telecommunications Fact Sheet

If you did not receive this information, have lost it, or have any questions about it, please call ITS at 518-388-6293.

Jobs @ ITS

During the academic year, ITS hires a number of students to work in a variety of jobs such as hardware technician, web page support/development, student consultants and clerks. If you think you might be interested in a job with ITS, please stop by our office on the first floor of Steinmetz Hall and fill out a job application.

Student-Owned Computers

ITS does not provide hardware or support repair of personally owned computers. If you purchased your computer through the Union College Bookstore, you should bring it back to the Computer Sales department. Otherwise, there are a number of local companies available to you. For help with viruses or other software problems, you can request assistance from USTAR students at http://ustar.union.edu.

For More Information About....

ResNet (the Union College Residential Network) - http://resnet.union.edu

Wireless Networking at Union College - http://wireless.union.edu

USTAR (a student-run technical assistance program) - http://ustar.union.edu

Buying computers through the Bookstore - http://bookstore.union.edu

Voice Mail - http://www.union.edu/Telecommunications or 518-388-6411