Application Engineer

New York, Boston, Dallas/Houston, Philadelphia, Chicago, London - Posted on: Friday 08/22/14

Description

- Educate customers on features and functionality of Building Dashboard and BuildingOS
- Gather content and information from customer to use in the setup of Building Dashboard and BuildingOS
- Combine a thorough understanding of the technical setup and the customers goals and vision to produce the best possible configuration of Building Dashboard and BuildingOS
- Prepare graphics using image editing software and Adobe Flash
- Commission kiosks on customer sites
- Serve as the first response to customer queries and concerns, handling functionality and configuration questions or problems and escalating issues as necessary
- Support customer kiosk display issues

 

Qualifications

- BA/BS or equivalent experience
- Personable with excellent communication skills
- Dependable, proactive, and very organized

The ideal candidate will have:
- Experience with Salesforce.com or a similar CRM
- Experience with image editing and/or Adobe Flash
- Knowledge of green building, commercial building automation systems, or utility metering
- Ability to quickly learn concepts and computer applications, and effectively communicate technical information to a non-technical audience

Other qualities we value:
- A diligent self-starter that works well with little supervision
- A passion for technology and the environment
- Team player and fun to work alongside

Related Links

Interested candidates please apply online at: http://luciddesigngroup.com/careers.html#account-executive