Director, International Student and Scholar Services

Albany, New York - Posted on: Thursday 04/03/14


- Document UAlbany’s international student population, so as to ensure that the visa status of all students is known, and that accurate statistics are compiled and easily available on international students
- Be informed and expert on U.S. laws and regulations affecting international students’ and scholars’ visas, student status, on- and off-campus work, the rights of students’ dependents, SEVIS regulations, and Homeland Security concerns, and ensure that students, faculty and administrators are provided with timely and pertinent information so that international students can complete their studies, develop their careers, and succeed academically and professionally
- Coordinate specialized services to the campus population of undergraduate and graduate international students, international “scholars”, and dependents
- Perform legal interpretation required by the U.S. Citizenship and Immigration Services (USCIS) and the United States Department of State for F and J visa classifications and signatory duties on official documents
- Coordinate the preparation of pre-arrival material, the orientation program for new international students, and daily individual advisement and counseling on a wide range of international student issues
- Conduct workshops on government regulations (USCIS and IRS) and procedures as well as on cultural adjustment and other matters unique to international students
- Serve as liaison with Undergraduate and Graduate Admissions, Advisement Services Center, University Health Center, University Counseling Center, Student Success, Residential Life, Athletics, Student Accounts and all other campus offices and individuals who deal directly with international students in and outside of the classroom
- Serve as liaison with federal and state agencies, external sponsoring agencies, and local non-profit and community organizations in all matters that relate to the visas, work, legal status and housing of international students, and the situation and education of their dependents
- Support and publicize events and activities which may be of interest to international students, and which create opportunities for international students to learn more about the American way of life and to socialize and engage in teamwork with American students
- Promote “buddies”, “host families” and any other programs that will create social and academic links for new international students and scholars coming to UAlbany
- Be aware of personal crises affecting international students and scholars, or their dependents (e.g. academic dismissal, assault, arrest, accident, hospitalization, death in the family etc.), monitor the situation of those affected, and provide or arrange as much support as can be provided under the circumstances
- Ensure that new international students and scholars receive help, advice and information in searching for off-campus housing, furnishing their accommodations, and resolving issues with landlords


Minimum Qualifications:

- Master’s degree or equivalent from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization

- At least seven years’ experience working in international student services or other areas closely related to international education and immigration matters

- Advanced knowledge of SEVIS, and F-1, J-1, and H-1B visa regulations

- Demonstrated computer skills and proficiency in using Microsoft applications, managing databases, and running queries to generate reports

- Excellent written and verbal communication skills

- Supervisory or demonstrated leadership experience

- Prior responsibility as a PDSO/DSO and RO/ARO

- Demonstrated ability to manage complex immigration matters

- Ability to advise international students/scholars on a wide variety of issues  and/or concerns

- Demonstrated experience working in a collaborative, multicultural and internationally diverse administrative environment with a focus on customer/student services

- Willingness to adjust work schedule as necessary, including some evenings and/or weekends

Preferred Qualifications:

- Familiarity with PeopleSoft

- Substantial experience in event planning

- Demonstrated skills and proficiency in web content management and social media applications

- Overseas travel, living experience, or significant multicultural experience

- Affiliation with recognized organizations and associations related to the field of international education

Related Links

Interested candidates please apply online at:;jsessionid=584D973572A5670FF000B1A5A45D0961?JOBID=47407