Becker Career Center

Digital Scholarship Center Training Specialist, University at Albany, Albany, NY

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,900 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:

The University at Albany Libraries seek a dynamic and technology-savvy professional to provide instruction and customer service to the University at Albany academic community in the Digital Scholarship Center, presently known as the Innovate Make Create Center (IMC).  The Innovate Make Create Center (IMC) of the University Libraries is a technology-rich environment that provides spaces, technology, workshops, consultation, and technical support to enable students, faculty, and staff to integrate media and technology into their teaching, learning, and research.

The IMC seeks a qualified individual who quickly adapts in a technology-driven environment with extensive experience with digital formats including audio and video. The successful candidate will provide online content, group instruction, and individual consultation. The successful candidate must demonstrate highly developed communication skills and the ability to stay abreast of emerging technologies.

The work schedule includes some weekday evening hours when classes are in session during the fall and spring semesters. The Training Specialist reports to the Head of the Innovate Make Create Center.


  • Develop and teach workshops for University students, faculty, and staff on topics related to graphics, audio and video editing, desktop publishing, and data visualization on the Windows and Macintosh platforms
  • Manage the Libraries' iLearn Workshop service including website maintenance, registration, marketing, and assessment
  • Collaborate with librarians, academic faculty, and campus colleagues to provide digital media instruction, services, support, and material that meet academic programs and curricular needs
  • Write instructional materials for publication in print and online
  • Help maintain the IMC website
  • Assist users working in the IMC lab and on personal devices and laptops
  • Conduct equipment transactions and equipment maintenance; advise users on selecting and using recording equipment
  • Supervise and train student assistants
  • Collaborate effectively with diverse campus constituencies and participate in activities that support the University's commitment to inclusive excellence and engagement


Minimum Qualifications:

  • Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
  • Two years of teaching experience, including some experience teaching about computer applications or editing digital formats
  • Demonstrated ability to develop instructional materials
  • Expertise with audio/video editing applications and recording equipment
  • Expertise in Adobe applications
  • Knowledge of digital technologies such as mapping, data mining, and data visualization
  • Demonstrated ability to learn and apply new technologies
  • Excellent organizational, interpersonal, and oral and written communication skills
  • Demonstrated ability to work both independently and collaboratively
  • Demonstrated ability to resolve problems in a customer service setting
  • Ability to work with a culturally diverse population

Preferred Qualifications:

  • Experience working with students in a college or university environment
  • Experience training and/or supervising staff

Additional Information:

Professional Rank and Salary Range: Instructional Support Technician, SL-3

Special Note: Visa sponsorship is not available for this position.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at    


Please apply online via

Application Instructions:

Applicants MUST submit the following documents:

  • Resume
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
  • Names of three professional references with contact information (include street address, telephone number, email address)

Special Note: All finalists will be asked to submit official transcripts and to present on a specific topic to all library

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your UAlbany Careers Account to check your completed application.

Closing date for receipt of applications: March 17, 2019

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