Information Technology Services

Residential Network Services (ResNet)

Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support. Union College and Apogee are committed to providing students with state of the art wireless and wired access. Residents receive a standard package of 200Mbps download and 100Mbps upload per device (up to 10 devices). To use the internet in residence areas, you will need to sign up for an Apogee ResNet account.

To connect to the Internet:
Connect to MyResNet.com, then choose Create My Account and follow the directions.

Support
If you have any questions, you can contact Apogee for help 24/7 via online chat at MyResNet.com or call (855) 813-7010. You can also send Apogee an email at support@myresnet.com, or text ‟ResNet” to (202) 980-7135 and a support representative will get in touch with you.

Network Use and Terms of Service
Please refer to the Union College Acceptable Use Policy and File Sharing Policy.

All users of Union College computing resources must:

Comply with all federal, New York State, and other applicable law; all generally applicable College rules and policies; and all applicable contracts and licenses. Examples of such laws, rules, policies, contracts, and licenses include the laws of libel, privacy, copyright, trademark, obscenity, and child pornography; the Electronic Communications Privacy Act and the Computer Fraud and Abuse Act, which prohibit "hacking", "cracking", and similar activities; the College's Student Conduct Code; the College’s harassment and sexual harassment policies; and all applicable software licenses. Users who engage in electronic communications with persons in other states or countries or on other systems or networks should be aware that they may also be subject to the laws of those other states and countries and the rules and policies of those other systems and networks. Users are responsible for ascertaining, understanding, and complying with the laws, rules, policies, contracts, and licenses applicable to their particular uses. Users must also comply with Apogee’s policies.