Employee Relations Associate

Posted: 03/22/17 | SHARE:


Under the general direction of the Human Resources Associate Vice President, this full-time professional Management Confidential (M/C) position functions independently to serve as a resource to supervisors and managers regarding the fair and consistent interpretation of policies, collective bargaining agreements, and Civil Service Law for situations involving the Classified Service.  In addition, the incumbent will investigate and resolve issues, conduct and whenever possible, negotiate settlements on disciplinary matters and grievances.  While the incumbent will work primarily with the six (6) collective bargaining agreements representing employees in the Classified Service, they will also need to understand, interpret, and apply the provisions of the United University Professions (UUP) and Graduate Student Employees Union (GSEU) bargaining agreements.  The incumbent strives to promote equitable treatment of all employees, balancing the interest of the University alongside employee rights.  The Associate Vice President for Human Resources will be kept apprised of activities and issues, particularly those that rise to institutional priority.

Duties and Responsibilities

Addresses Employee Relations Issues:

  • Oversees and coordinates the resolution of issues related to Labor Relations including advising and mediating employee grievances, representing management at expedited arbitrations, Time and Attendance hearings, Public Employment Relations Board (PERB), and full arbitrations involving issues and disputes in the Classified Service;  acts as the Step 1 hearing officer for all classified service grievances
  • Takes appropriate and timely action regarding requests from supervisors and managers for discipline; conducts a fair investigation by identifying witnesses to be interviewed and preparing questions and documents needed for witness interviews and employee interrogations; maintains familiarity with and adheres to contractual requirements in conducting disciplinary investigations and completing investigations in a timely manner; prepares Notices of Discipline; seeks resolution to Notices of Discipline and where settlement is not possible, coordinates and participates in the subsequent steps in the disciplinary process, including arbitration
  • Responds to Managers and employees to advise, interpret and explain provisions and obligations of the collective bargaining agreements affecting all employees in the Classified Service, provides advice to supervisors on counseling and evaluating potential disciplinary matters for employees covered by the Taylor law
  • Provides guidance to senior management on issues involving employees in the Classified Service
  • Meets with union representation to discuss contract administration issues including potential contract grievances and workplace concerns; identifies and clarifies issues and in conjunction with the affected department, works to resolve issues
  • Provides periodic reports on outstanding grievances and disciplinary cases and other proceedings pertaining to the collective bargain agreements in the Classified Service; prepares and participates in labor/management committees
  • Proactively works with HR staff



  • Bachelor's degree from a college or university accredited by the US Department of Education or an internationally accredited organization in Human Resources Management, Business Administration, or related field
  • 3-5 years of experience working in Human Resources
  • 3-5 years of experience with NYS Civil Service rules, law and procedures
  • 3-5 years experience working with collective bargaining agreements
  • Working knowledge of state and federal employment and labor relations regulations and laws
  • Ability to work with a variety of automated Human Resources Information Systems and proficient in operating a personal computer utilizing Windows based products and business software programs
  • Excellent oral, interpersonal, and written communication skills
  • Excellent independent judgment including sensitivity to personal and confidential information
  • Ability to develop collegial working relationships with individuals at all organizational levels
  • Ability to work independently and as part of a team
  • Must possess analytical and decision-making skills along with problem solving techniques
  • Applicants must address in their applications their abilities to work with culturally diverse populations.


  • Human Resources experience in the public sector and/or higher education
  • Master's degree from a college or university accredited by the US Department of Education or an internationally accredited organization in Human Resources, Business, Psychology or Law
  • SHRM-CP, SHRM-SCP or other professional certifications a plus

Additional Information:

Professional Rank and Salary Range: Personnel Associate, MP-5


Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=82420

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