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Assistant Director for Campus Center Management

Albany, NY - Posted on: Tuesday 07/26/16


About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,300 students in eight schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:

The University at Albany seeks applicants to serve as the Assistant Director for Campus Center Management/Technical Operations.  Opened in 1967, UAlbany's Campus Center is completing a new vibrant expansion with several significant new programming venues - nearly doubling the size of the nexus of the campus.  The Campus Center serves 15,000 students and university community members per day, making it the most visited campus venue.  It serves four major functions on the UAlbany campus: student center, student services center, conference / events center, and the largest campus dining venue.

The Assistant Director's responsibilities will include:  

  • Provide leadership in establishing and maintaining the technical structure of the new expansion's venues, as well as providing leadership and maintenance for the renewal of the technical structure of the venues in the original building
  • Supervise technical support for the Campus Center's events and meetings; with the Campus Center Management team, provide event planning support for the university community
  • Communicate daily all audio-visual / tech needs with the student event tech support staff; schedule appropriate response staff for the daily needs
  • Establish, train, and supervise the Campus Center's event support staff, and participate in the unit's combined student staff development program; participate in the budgetary aspects of this staff
  • Coordinate maintenance inspections of the Campus Center; make requests for necessary repairs and improvements through the University's work order system, and follow request through final disposition; report and suggest large maintenance / renovation needs to the Director
  • Maintain the standards of cleanliness and presentation for the Campus Center; act as a liaison with Facilities Management to provide functional supervision and coordination for the center's housekeeping, maintenance, and repairs; communicate daily room arrangement needs and special maintenance items with the custodial and student event tech support staffs
  • Work with University Police, Facilities Management, and SUNYcard to ensure building safety and responsible operating practices; assist the Director in crisis prevention, intervention, and emergency response
  • Administer the stewardship responsibilities for student and departmental office assignments, office key or swipe access, and building signage
  • As a member of the Campus Center Management team, contribute to comprehensive assessment and strategic planning efforts, including facility usage, user satisfaction, and student learning outcomes development
  • Create and interpret facility operations practices and procedures in an educational environment; work with students, faculty, staff and guests to understand needs, assess performance and continually improve service; support the concept of sustainability-based practices whenever feasible


  • A Bachelor's degree in a related field from a college or university accredited by a US Department of Education or internationally recognized accrediting organization
  • A minimum of 3 - 5 years of audio-visual / tech experience in a college or university, or performance / theatrical setting
  • Demonstrated expertise in building operations, facility management, technology, staff supervision, budget management, and training programs
  • Proven success in working with a diverse population
  • Proven success with technical event support
  • Proven success with delivering customer service
  • Availability to work occasional night and weekend hours as necessary

Additional Information:

Professional Rank and Salary Range: Student Union Assistant Director - SL3

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml


To Apply:

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=73359

Application Instructions:

Applicants MUST submit the following documents:

  • Resume
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your U-Albany Careers Account to check your completed application.

Closing date for receipt of applications: August 13, 2016