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Associate Director for Career Education, Career Services

Boston, MA - Posted on: Tuesday 07/05/16


The Associate Director for Career Education will serve on the leadership team and participate in developing strategic goals, objectives, and initiatives for the Office of Career Services and Internships. The Associate Director will work closely with the Director to provide leadership for the overall operation of Career Services, including team management, program assessment, student, alumni, faculty, and parent outreach, strategic planning and marketing and coordination with other departments across campus; and will provide creative and results-focused leadership and strategic vision for the Career Services Specialist team.  The incumbent will assume the primary responsibility within the office to implement a comprehensive career development program, "Beacon Careers," for all students and alumni, that includes assessment, exploration, preparation, and job and internship search strategies, so that UMass Boston students and alumni are able to: make thoughtful and informed career decisions; communicate effectively; use career-related resources and connections to pursue goals; and build and maintain networks and relationships. Duties include, but are not limited to:

  • Manage the Office of Career Services and Internships staff in the absence of the Director and directly supervises the current team of Career Services Specialists and provide direction, guidance and supervision to the Career Services Specialist professionals; deliver support and assistance in setting performance goals, reaching goals, and engaging in self-appraisal; conduct annual performance appraisals;
  • Implement and assess the "Beacon Careers" Career Development model; oversees the office's efforts to create a comprehensive career advising system, events, career programming, workshops and materials for undergraduates, graduate students, and alumni including developing innovative ways to deliver programming, and partner with faculty, student clubs, staff, parents, employers and others to enhance the career program;
  • Serve on the office's leadership team and participate in developing strategic goals, objectives and initiatives, and in evaluating programs and services; assist with  managing the office operations and represent career services to the campus community,  as requested;
  • Develop and execute staff training programs to enhance the professional development of the Career Services team;
  • Establish and maintain relationships with key campus stakeholders to advance the agenda of engaging UMass Boston students in career development early and often and connecting them with internship and employment opportunities in a variety of sectors;
  • Provide career advising and conduct career workshops for individuals and groups in order to advise students on career-related issues including self-assessment, major choice, career exploration and preparation,  internships, full-time employment, graduate school opportunities, and other post UMass Boston experiences;
  • In collaboration with the Office of Institutional Research, the Provost Office, and the Director of Career Services assist with the implementation of a campus wide destination survey to collect data on UMass Boston alumni;
  • Develop and execute a campus wide Career Services marketing plan to promote and engage UMass Boston students and alumni;
  • Collaborate and participate in campus-wide initiatives, such as open houses, committees, career fairs, networking events, and programs for various constituent groups;
  • Partner with faculty, administrators and staff across campus to promote opportunities and manage career counseling activities for programs to students; implement  a comprehensive system that prepares students for all aspects of the career development process, including self-assessment, resume preparation, interview strategies, development of internship and career goals, check-in and support during students' academic and post-academic career;
  • Work closely with the Director in setting goals, developing office priorities and assessing service needs, benchmarks and outcome/effectiveness measures for all constituencies;
  • Work closely with the Director in the preparation of reports and funding proposals;
  • Perform other duties as assigned.  


Bachelor's Degree, Master's Degree or equivalent experience in counseling, advising, human resource management, workforce development, administration or a relevant academic discipline preferred, and a minimum of five-seven (5-7) years of professional leadership positions in human resource management, workforce development, and/or higher education student services programs within a large university setting or the professional equivalent is required. An additional five years of experience in career counseling, teaching or a related field in a higher education environment is preferred. Demonstrated ability to work effectively with employers is required. Demonstrated strong management skills, including significant budget management responsibility, are required.  Experience working with diverse student populations is preferred. The incumbent may be required to work occasional nights and weekends, as needed.

  • Knowledge of current and professional best practices in career development and demonstrated skill in creative and strategic approaches to career services programming, technology and counseling;
  • Demonstrated expertise in working with diverse student populations and organizations;
  • Demonstrated proficiency in designing and delivering presentations and programs;
  • Understanding of how career services supports student success, retention, and persistence;
  • Familiarity with social media;
  • Demonstrated ability to work cooperatively and collaboratively with academic departments in the development and implementation of full-time, part-time, and internship/cooperative education experiences;
  • Proven ability to use technology and computer systems relevant to the career services field;
  • Ability to collaborate cross-functionally and to interface effectively with employers, students, alumni, faculty, and university administrators;
  • Ability to embrace and drive change and to organize and manage multiple priorities, programs, and projects both independently and in a team;
  • Ability to use CSO/NACELink Symplicity or other campus career management systems;
  • Ability to work creatively and independently;
  • Strong oral and written communication skills;
  • Strong interpersonal and presentation skills;
  • Strong organizational skills;
  • Strong commitment to customer service, internally and externally.

Additional Information:

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information. In addition to federal law requirements, the University of Massachusetts Boston complies with applicable state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.

To Apply:

Application Instructions:

Please apply online with your resume, cover letter, and list of three professional work references.

  • Professional Union. 
  • Full time. Benefited.
  • Unrestricted funding.
  • Grade 33 (see link below for salary chart).


Review of candidates will begin following the application closing date.

Closing date for applications: July 18, 2016.