Auto Salvage Coordinator (Job ID#10412BR)

Posted: 03/06/17 | SHARE:

Description:

Under moderate supervision, this position handles auto salvage files and coordinates sale of salvage asset by adhering to state titling laws/ regulations. 

Primary Job Duties & Responsibilities 

  • Process necessary paperwork and title work to forward to appropriate salvage vendor.
  • Review and determine the most viable disposal method while considering state titling laws/regulations.
  • Set diaries for follow up to ensure prompt sale of asset. Review vendor invoices for appropriate expense management.
  • Follow up with repair shop and/or salvage/storage vendors if errors are noted in bills. Challenge and negotiate to assure fair and reasonable expense management. Process credits/pay debits to claim file.
  • Conduct periodic reconciliation review of credits/debits.
  • Verify proper execution of inbound field titling documents; notify others for claim payment when appropriate.
  • Help to resolve incorrectly executed titling documents when required.
  • Set minimum bids using salvage vendor pricing system.
  • Input correct data for accurate pricing results. Provide counter bids when applicable.
  • Re run vehicles based on office guidelines. R
  • eview auto sale lists-ensure accurate sale data, e.g., loss type, area of damage, vehicle year, make and model, and percent of damages.
  • Review photos for appropriate picture quality, OEM or aftermarket parts, missing equipment, and damages not consistent with accident facts or auto appraisal, and odometer if applicable.
  • Conduct random sale price audits attending internet auto auctions to compare sale price with gross proceeds.
  • Complete and document quarterly review of reconciliation report. Update salvage capture screens throughout the process and document claim file with activities not listed in the salvage capture screens.
  • Ensure current and accurate data integrity. Finalize left with owner vehicles and LWO title issues according to local office workflow.
  • Determine proper location for return of closed file, e.g., subrogation, AD handler, closed file storage or appraiser.
  • Other duties as assigned. 

Qualifications:

Customer service related experience (including internships and part-time jobs) 

Job Specific & Technical Skills & Competencies 

Ability to work in a high volume, fast paced environment managing multiple priorities.

Highly organized with ability to handle multiple tasks simultaneously to meet deadlines.

Attention to detail ensuring accuracy Intermediate knowledge of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software.

Competency Levels: Analytical Thinking- Basic Judgment/Decision Making- Basic Communication- Basic Insurance Contract Knowledge- Introductory

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