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Director of Student Services, CEHC

Albany, NY - Posted on: Friday 06/24/16


About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,300 students in eight schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:

The College of Emergency Preparedness, Homeland Security and Cybersecurity (CEHC) seeks a Director of Student Services. CEHC's mission is to supply meaningful and relevant applied learning opportunities to students in the fields of emergency preparedness, homeland security and cybersecurity and to engage leaders in these fields with its research and programming efforts. The Director of Student Services will interact with the faculty, staff and students on a daily basis.  This includes providing administrative support to faculty as needed and to ensure that the College's program is functioning properly and for the purpose for which it was designed.  The individual will be expected to work as part of the College's team to prepare promotional material to help foster recruitment and increased enrollment.

Duties include but not limited to:

  • Provide academic counseling to undergraduate majors and minors and support the graduate advisor in the advisement of graduate students
  • Develop and implement retention strategies for major and minor students
  • Coordinate academic standing activities by communicating with students regarding matters of probation and dismissal
  • Serve as a liaison between campus offices and students and refer to offices when necessary
  • Assist the Director of Experiential Learning and External Partnerships with coordinating and tracking logistics for external opportunities
  • Maintain and organize job and internship placement files
  • Search internally and externally for scholarship opportunities for students
  • Support faculty advisors in the advisement of undergraduate students on their major and minor programs, including the creation and maintenance of their electronic training portfolio
  • Assist faculty advisors in resolving student issues
  • Work with the Director of Experiential Learning and External Partnerships to organize effective recruitment events including career trips and fairs
  • Represent the college at recruitment and welcome events, including open houses and orientation 
  • Work with the Assistant Dean and other college and university staff to develop and implement a recruitment plan, including marketing materials and strategy for undergraduate and graduate programming
  • Design and execute co-curricular and extra-curricular activities
  • Serve as a liaison for Student Association student groups affiliated with the college
  • Assist the Dean and Assistant Dean in course planning, and work with office coordinator to maintain the course schedule and create enrollment reports
  • Work with the Director of Experiential Learning and External Partnerships to provide professional development to students, place them in internships and jobs, and track their placements after graduation
  • Work with Assistant Dean to create and manage a Living Learning Community
  • Organize commencement ceremonies for undergraduate and graduate programs
  • Produce and update student handbooks and program manuals


Minimum Qualifications:

  • Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
  • 3-5 years of related experience
  • Strong interpersonal skills
  • The ability to work collaboratively and build relationships with colleagues and constituents in a diverse community
  • Excellent organizational skills with the ability to plan and manage short and long-term projects
  • The ability to work in a dynamic and changing environment
  • Excellent verbal and written communication skills
  • Availability to work occasional evenings and weekends

Preferred Qualifications:

  • Master's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization
  • Prior experience in an academic setting
  • Professional experience in higher education administration in an admissions, enrollment management, or student services capacity

Additional Information:

Professional Rank and Salary Range: Senior Staff Assistant, SL-3

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml


To Apply:

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=71848

Application Instructions:

Applicants MUST submit the following documents:

  • Resume
  • Contact information of three professional references
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications, as well as address their ability to work with diverse populations

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your U-Albany Careers Account to check your completed application.

Closing date for receipt of applications: July 24, 2016