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Director of University Career Services

Chapel Hill, NC - Posted on: Monday 09/05/16


University Career Services at the University of North Carolina at Chapel Hill invites applications for the position of Director:

The University

The University of North Carolina at Chapel Hill, the nation’s first public university, serves North Carolina, the United States and the world through teaching, research and public service. We embrace an unwavering commitment to excellence as one of the world’s great research universities. Carolina prides itself on a strong, diverse student body, great academic opportunities, and a commitment to service.

Student Affairs at Carolina

Student Affairs serves the University of North Carolina at Chapel Hill in collaboration with academic programs by providing transformational opportunities for students in the areas of student life, health & wellness, leadership & service, and diversity. Student Affairs promotes student success, access, and inclusion by cultivating and leveraging partnerships with faculty, staff, and families as well as local, state, national, and global organizations. We challenge and enable our students to become compassionate and responsible citizens and leaders by fostering an accessible, inclusive, culturally diverse living and learning campus environment.

Commitment to Diversity

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. For a complete list of the University’s core diversity values visit https://diversity.unc.edu/ourcommittment/div-values/.

University Career Services

University Career Services (UCS) features a staff of 16 Counselors, 5 FTE Administrative Support staff, over 20 undergraduate Career Peers, over 20 Graduate Student Advisors, and 5 student employees. The operating budget is $1.4 million, including a combination of state funds, student fees, and career day revenue. UCS is located in the Wendy P. and Dean E. Painter, Jr. Career Center on the 2nd and 4th floors of Hanes Hall. The facilities include counselor offices, interview rooms, and two multipurpose, high-tech multipurpose presentation rooms. In addition, UCS collaborates with Academic Advising to offer services in the Hardin Hub for Career and Academic Advising located on the South campus.

Position Description

The Director of University Career Services (UCS) provides the leadership and vision for UCS staff who assist undergraduate students when selecting a major and career direction, planning for their career goals, learning effective job search skills and strategies, and finding part-time jobs, internships, and employment. Staff work with current and potential employers of UNC students, and also provide assistance to graduate students to find part-time jobs, internships, and full-time employment. UCS programs include helping students learn about career fields, establishing linkages between students and employers, and providing advising to students applying to graduate and professional school. The Director is a department head in Student Affairs, participates in goal setting and strategic planning, and reports to the Associate Vice Chancellor for Student Affairs.

30% Internal Relations:  Fostering Student Learning and Success

 Develop and lead a department focused on student fostering student learning and success;

 Sustain a culture of innovation and expand the success of UCS and the students it serves;

 Work collaboratively with academic and student success partners across the University to develop and deliver nationally comparative best practices;

 Encourage early utilization of UCS services by undergraduates;

 Develop and expand programs and services for graduate students;

 Understand and appreciate the values of a liberal arts education at a Research I institution;

 Develop customized services to meet the unique career interests and needs of students across all broad market sectors, including those aligned with non-profit, emerging opportunities, and entrepreneurial endeavor;

 Collaborate with Academic Advising and other University departments to create an integrated, seamless advising experience for students.

25% External Relations: Develop and Expand Outreach Initiatives

 Maintain a keen focus on external relations with the goal of continually expanding relationships with, and engagement of, alumni, parents, and employers to support the professional development, experiential learning opportunities, recruitment, and hiring of UNC students in key national and global destinations;

 Communicate with employers to maintain and expand excellent employer relations and encourage the recruitment and hiring of UNC students;

 Communicate with parents, students, employers, and faculty to resolve problems or special requests.

20% Assessment and Communication

 Deploy social media and other communication channels to strengthen UCS branding and messaging with all constituencies

 Evaluating the technological demands and opportunities for UCS to enhance customer service, data management, and assessment;

 Develop and evaluate student learning outcomes, First Destination Survey Report and other measures of activity and success;

 Evaluate and plan for development, enhancement, or elimination of department programs and services;  Represent career services and disseminate information to university community, the media, and strategic partners as appropriate;

 Demonstrate exceptional verbal, written, and interpersonal skills in a collaborative, multi-disciplinary environment.

15% Supervision

 Recruit and retain a diverse, academically and experientially well-prepared staff;

 Demonstrate core values of consistency and equity in staff support and development;

 Demonstrate a respect for staff opinions and differences;

 Foster a learning environment for staff personal and professional development for all members of UCS staff.

10% Operations and Management

 Develop and manage UCS budget, including JLD programs and gift accounts;

 Coordinate, propose, and manage student fees and career day receipts;

 Oversee management of UCS facility including contact with services such as housekeeping and maintenance;

 Plan for future space as needed;  Fundraising to provide additional resources;

 Ensure UCS operations reflect a high quality of service;

 Ensure UCS meets NACE professional standards;

 Actively participates in national professional associations and scholarly activities.


Educational Requirements

Minimum requirement includes Master’s Degree in student personnel/higher education administration, counseling, or related field. Experience Minimum of ten (10) years of experience in a college career services office or similar management similar management related experience in the field of career development, talent acquisition, and/or corporate relations/corporate recruiting.

Specific Skills and Competencies

 Demonstrated knowledge of and experience with career counseling theory, techniques, and interest assessment tools;

 Experience delivering programs to students, parents, and employers; management and budget experience;

 Employer relations and development experience;

 Knowledge of, and experience with, program assessment will be important for success;

 Experience in marketing, public relations, and fundraising;

 Demonstrated commitment to the highest ethical standards of professional practice as well as personal and professional integrity;

 Demonstrated success with partnering with others and fostering a spirit of engagement;

 Exceptional communication, negotiation, and interpersonal skills in a collaborative, multi-disciplinary environment;

 Understanding of, and commitment to, inclusiveness and accessibility in the delivery and programs and services;

 Utilize technology in the delivery of student programs will be important in the selection of the next Director.


Salary is salary commensurate with education and experience

To Apply:

Application materials must be submitted online and include cover letter, resume, and references. The application and additional information including closing date is available at https://unc.peopleadmin.com/postings/105294. Anticipated starting date is January 2, 2017. Additional Information Applications received by September 27, 2016, will be assured full consideration. All application materials, inclusive of a cover letter and resume, must be submitted online to UNC Chapel Hill at http://hr.unc.edu/jobseekers/search.htm (select EPA non-faculty position). Spelman Johnson is partnered with UNC on this search. For additional information and/or to nominate an individual for this position, please email Valerie B. Szymkowicz at vbs@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895. Visit the UNC Chapel Hill website at www.unc.edu and the UCS website at http:/careers.unc.edu.