Engineer, Application II

Schenectady or Rochester, NY - Posted: 11/30/17 | SHARE:


This position will be responsible for the administration and support of assigned vendor and custom applications in all the environments where those applications are installed. Installs and performs daily administration of multiple applications. Troubleshoots issues and responsible for maintaining to SLA’s for any of the assigned applications in all environments. Works closely with Vendor technical support staff when necessary, to ensure that technical issues are resolved as quickly as possible. Responsible for coordinating upgrades and patches for all assigned applications in all environments. Participates in configuration of assigned applications in all environments to meet business and/or IT needs. Configure and support front end high volume scanners and Entrendex system, if assigned application is Macess. Works closely with internal business partners to ensure that any assigned applications are used as efficiently as possible. Creates and maintains technical documentation related to any assigned vendor or custom application. Participates in the creation and maintenance of standards, policies, procedures, and documentation regarding application build processes, security, and disaster recovery. Documents and develops best practice standards and operating procedures to support multi-server, multi-environment applications. Provides support to all technology teams as needed for any aspects of the systems development life cycle (Information Technology project framework). Responsible for architectural planning and design, as well as the delivery of server based applications to support business initiatives. Trains additional department personnel to serve as support backup any assigned applications. Works with and mentors new staff members to perform project planning, routine maintenance and server administration work. Performs other related duties as assigned. Proven experience with SQL Server Management Studio (SSMS) 2016 is preferred.  Responsibilities include the administration of SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS).



Minimum Education:
Bachelor’s degree or 3+ years’ experience in related field.

Minimum Experience:
Depending on assigned applications, 2 years’ experience with assigned applications and Health Insurance
experience preferred.
Proven experience with SQL Server Management Studio (SSMS) 2016 is preferred.  Responsibilities include the
administration of SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS). 

Required Skills:

• Strong analytical skills
• Proven skills in systems tuning, installing software releases, and applying software patches
• Excellent oral and written communication skills
• Strong interpersonal skills
• Ability to multi-task in a high-pressure environment
• Exceptional customer service orientation
• Highly self-motivated and directed
• Ability to act as vendor technical liaison and make presentations to users and peers
• Experience with systems analysis and design techniques
• Experience writing automation scripts using various tools and programing languages
• Expertise with the Microsoft suite of tools including Word, Excel, Outlook and Visio
• Expected to be available for night and weekend, off-hour activities
• May require travel between corporate office

To Apply: 

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