Estimator/Assistant Project Manager

Albany, NY - Posted: 12/04/17 | SHARE:


The University at Albany's Physical Plant processes over 30,000 work requests on an annual basis. The Customer Service Center is the focal point for all work requests, call-ins and estimates.  The Estimator/Assistant Project Manager position plays a vital role in the processing of these requests. Utilizing a Computerized Maintenance Management System (AiM), the Estimator/Assistant Project Manager must review, categorize and prioritize these requests. Reporting to the Assistant Director of Physical Plant, the position will provide estimates for a wide variety of work requests, including minor Physical Plant managed renovations.  

The ideal candidate will not only be versed in project management, but will also have the ability to work as an effective part of a small (five person) office environment, which includes: answering phone calls, greeting customers, distributing keys and relaying information during campus emergencies. This position is expected to work during strategic campus events, including, but not limited to: commencement and fall residential hall opening.

Additionally, the candidate will be required to:

  • Provide follow-up on funded requests, including scheduling and coordinating work assignments
  • Provide customer service, as the liaison between Facilities Management and the University community
  • Investigate new methods of work, such as new materials and techniques
  • Provide project management services for in-house, as well as contracted/temp/union work
  • Provide support to the Assistant Director of the Physical Plant
  • Generate reports from AiM, as requested
  • Maintain the customer service module of AiM and provide input to maximize the use of the program


Minimum Requirements:

  • A Bachelor's degree OR an Associate's degree with a minimum of five years of appropriate experience in a maintenance/facilities field with knowledge of job estimating. Degree must be from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
  • If the candidate has an Associate's degree, the position requires certification(s) in any of the following areas: Architecture, Engineering, Planning, Construction or Project Management.
  • The successful candidate must be proficient with Microsoft Excel, Word and Outlook and should have experience using a Computerized Maintenance Management System (CMMS). 
  • The position requires candidates to have strong record keeping and organizational skills, along with good written and oral communication skills.
  • The candidate must be able to manage multiple tasks simultaneously.
  • Applicants must address in their applications their ability to work with a culturally diverse population.

Preferred Requirements:

  • Previous supervisory experience
  • AiM / AssetWorks (work management software)
  • Prior experience in a large university or college setting

To Apply:

Start Date: January 2018

Closing date for receipt of applications: December 31, 2017 

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