Posted: 06/12/17 | SHARE:


JOB ID# 291032

ADM/Office Mgmt Services

Under supervision working with the Financial Systems Training Director, the FISA-OPA Systems Trainer responsibilities will include:


•         Responsible for preparing and conducting (up to 50%) classroom training in the City’s Financial Management System (FMS) and other FISA-OPA Supported application systems for users from other City agencies.

•         Responsible for developing and conducting internal training in MicroSoft Office Suite and other FISA-OPA contracted applications to meet the needs of all levels of agency staff. 

•         Individual will develop and update FMS eLearning (Computer/Web-Based Training) files using the Captivate and Articulate applications.

•         Individual will maintain the most up-to-date files on web server once eLearning files have been updated.

•         Conducting needs assessment and developing program objectives based on information gathered.

•         Individual will design, develop, maintain, and/or revise systems, procedures manual, and training materials, and other appropriate educational curriculum for FISA-OPA supported applications, as requested. 

•         Individual will be responsible for the maintenance of FMS and other FISA-OPA supported application training databases ensuring the on-time delivery of training courses, include the development and maintenance of written procedures for database administration and courseware enhancement.  Including setting up, maintaining, and testing FISA-OPA supported applications training database.

•         Maintaining training databases and attendance records, generating weekly, bi-weekly, and monthly statistical reports.

•         Individual will assist other trainers to learn training programs s/he will conduct/develop. 

•         Individual will work with contracted vendor to ensure quality of product, and delivered are in accordance to schedule and contract. 

•         Notifying and confirming with Agency Training Coordinators the employees who are scheduled to attend training prior to classes.

•         Greeting and signing-in participants on the date of training, generating certificates of completion for each participant, notifying Agency Training Coordinators of No-Show training participants.

•         Assisting the Director of Training & Education in the planning, coordination and implementation of all phases of training registration and administrative activities for the user community.

•         Complete special assignments at the request of the Training Director and assist in routine administrative tasks.

•          Individual will assist users in the FISA-OPA Call and User Support Centers, and Training Director on miscellaneous administrative reports and or projects, as requested. 


Minimum Qual Requirements 

1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations, and two years of satisfactory full-time experience, acquired within the last eight years, working on large-scale mainframe computer operations or mainframe data communication networks; or

2. A baccalaureate degree from an accredited college and three years of satisfactory full-time experience, acquired within the last eight years, as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and four years of satisfactory full-time experience, acquired within the last eight years, as described in "1" above; or

4. A satisfactory combination of education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have at least two years of full-time experience, acquired within the last eight years, as described in "1" above. 

Preferred Skills 

Candidate must be proficient in Captivate and Articulate eLearning applications, Microsoft Office: Access, Excel, Outlook, PowerPoint, and Word.  Excellent analytical, verbal and written communication, organizational and group facilitation skills are essential.  Classroom training, curricula design and development experience preferred. 

Candidate must have knowledge of/proficiency in the above desired skills to be considered. 

Additional Information 



HIRING RATE: $57,223


MAXIMUM: $85,259 

To Apply 

External applicants please visit to apply to Job ID # 291032. Current NYC employees may apply via Employee Self Service (ESS). While all complete applications will be given consideration, only candidates selected for an interview will be contacted by FISA-OPA.



Monday – Friday, 8:30 am to 4:30 pm. 

Residency Requirement 

New York City Residency is not required for this position. 

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