HEALTH COACH, DISEASE MANAGEMENT, MVP, Schenectady, Rochester, or Tarrytown, NY

Posted: 07/17/18 | SHARE:


The Disease Management Health Coach will provide telephonic education and support to members with chronic illness. The Disease Management Health Coach will be responsible for improving health outcomes of and promoting appropriate preventive care for MVP’s members with chronic illnesses such as, diabetes, cardiovascular disease, and asthma. This role will also include communication with health care professionals to ensure goals of a member’s treatment plan are met, as well as ensuring that members are linked with the appropriate resources and are adopting healthy lifestyle practices to reduce risk factors. The Disease Management Health Coach will identify participant’s behaviors and provide customized health coaching to individuals based on their health risk level. The Health Coach will provide disease management and wellness coaching services to help control health care costs through education and program implementation. The Disease Management Health Coach will: Counsel Individuals on daily nutrition and medical nutrition therapy, including reinforcement of physician/nutritionist developed custom diet plans. Work independently and establish, monitor, and achieve goals with minimal supervision. Collaborate with multidisciplinary teams. Develops strong relationships based upon trust with individual participants. Focus on prevention, health promotion, maintenance, restoration and education. Assists clients in identifying, prioritizing, and implementing choices. Empowers others to reach their goals, through direction, encouragement, accountability and counseling. Provides advice and instruction for fitness, good nutrition, and management of weight, stress, and health into a participant’s lifestyle. Commits to continued learning in all areas relevant to the position. Maintain and develop knowledge about various health topics and behavior change strategies. Utilizes established workflows and collaborates with internal & external stakeholders such as: Member Services, Enrollment, Population Health Managers, Value Based Care Partners. The Disease Management Health Coach will comply with all policies and procedures to ensure that the program’s outcomes measurements meet HEDIS and NCQA standards. The Disease Management Health Coach will perform other duties as assigned by management.






Minimum Education:

A bachelor’s degree in a health related field (or equivalent experience/certifications) preferred.


Minimum Experience:

Previous experience typically includes nursing, dietetics, exercise physiology, certified/degreed personal training, or social work.

Experience in health behavior change/health coaching/health education a plus


Required Skills:

•Strong interpersonal communication skills and ability to effectively interact with persons from a variety of backgrounds and experiences in a professional, diplomatic, and courteous manner.

•Excellent analytical/critical thinking skills, including the ability to identify problems, research and analyze issues from different perspectives, organize information, reach sound conclusions, and make appropriate decisions.

•Able to work with protected health information and maintain absolute confidentiality and privacy in accordance with HIPAA regulations

•Excellent computer skills including working knowledge of Microsoft Office, Word and Excel and the internet.

•Highly organized and proficient individual that can work quickly and with little direction

•A “team” player able to work well in an energetic, dynamic and deadline oriented environment.


 To apply

Candidates must apply on-line at to be considered for a position with MVP.










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