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Project Coordinator

Latham, NY - Posted on: Monday 07/11/16


The position in a nutshell:

Are you a motivated, fun, & energetic individual looking for a laid back environment to enhance the customer experience for some of the world’s biggest & best brands including Barnes & Noble, LL Bean, Regal Entertainment, & Ideal Image Laser Spa?

DWM is a 2015 Albany Business Review Best Place to Work & Inc. 5000 winner 2 years running. We are a national service provider that fosters & encourages problem-solvers. We have fun, creatively, & take ideas from all levels to create the best solutions for our clients.

What you'll be doing:

  • Receive bid requests/approvals from customers & communicate them to Projects Team Lead
  • Manage information in systems by maintaining updated records & notes
  • Communicate escalated issues to Project Team Lead & VP of Projects
  • Prioritize work day to assist, follow-up, & complete as any project functions as possible
  • Maximize DWM profits by using the best technicians who will provide best value for our clients
  • Maintain the client’s Service Level as it relates to the Project Team
  • Strive to exceed customer expectations
  • Take direction from superiors on how to address “hot issues”
  • Understand and maintain the relationship between customers, contractors, & DWM

What's in it for you:

  • Bagels, donuts, & coffee for breakfast everyday
  • Full-time, set schedule in a casual, laid back atmosphere
  • Professional growth opportunities, without the boundaries of a corporate ladder
  • Company-subsidized healthcare, dental, & vision insurance
  • Tuition reimbursement & continuing education opportunities
  • Generous 401K plan
  • Generous paid time off
  • Pet—friendly office
  • Awesome events & activities (themed parties, lunch & learns, company sports teams)


Why you're applying:

  • You’re ready to define your path to success, without the confines of a corporate ladder
  • You’re excited about helping customers & passionate about problem-solving
  • You can multi-task effectively
  • You can produce custom solutions for large-scale jobs through excellent customer service, corporate account relations & technician relations
  • You’re resourceful, personable, & ready to build partnerships with technicians & clients
  • You have the drive to better yourself, both personally & professionally
  • You thrive independently & in a team environment
  • You follow the rules (aka, you adhere to company policy & procedures)
  • You have 2-4 years of trade experience 

To Apply:

Do you want to be a part of the DWM legacy?

Send a copy of your resume and an explanation of why you’re the best one for the job to careers@dwminc.com.