Sales Rep - Medicare Inside Sales (Job ID: 951)

Posted: 07/14/17 | SHARE:

Description:

Set sales appointments, recruit attendance at group sales meetings, respond to benefit inquiries and complete on-line enrollment applications for MVP Medicare prospects. Address prospect questions, including eligibility, benefit interpretation and cost sharing via inbound and outbound calls, walk-in contact and written correspondence/email. Assure understanding level of each prospect/enrollee by providing clear, complete and accurate information regarding assigned product benefits, policies and procedures. Qualify each prospect according to departmental and federal guidelines. Meet accessibility and quality goals, such as average speed of answer and abandonment rate. Document complete and accurate prospect records and process all appointments, registrations and requests for information in CRM. Meet individual and team membership goals. Follow company and federal sales and marketing guidelines in all interactions with prospects

Qualifications:

Minimum Education:
Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience.

Minimum Experience: 

Successful customer service experience and relevant office experience

Experience in positions where adherence to strict confidentiality is required. Healthcare / health insurance experience, preferred.  Call Center experience preferred.

Licensure Requirement: NYS and VT LAH Health Insurance license is required within 4 weeks training period prior to selling.

Required Skills:
Strong effective written and verbal communication skills

Excellent sales and customer service skills, accountability and follow through

Computer skills using Microsoft applications.

Flexibility to travel and attend off site assignments

Demonstrated time management and project planning skills. Must possess good problem-solving capabilities.

Must be self-directed, confident and sensitive to the needs of Medicare eligible populations.

A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all

Outlook, Word for Windows desired and basic data entry/typing skills.

Customer Relationship Management data system fluency desired.

High level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.

Knowledge of Excel (or comparable program) helpful.

To apply:

Candidates must apply on-line at www.mvphealthcare.com/jobs to be considered for a position with MVP.

 

MVP Health Care is an Affirmative Action/Equal Opportunity Employer). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency, protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

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