Senior Trainer Professional Development Program

Posted: 09/26/17 | SHARE:


Under direction of the Department Manager or designee, position provides leadership to professional education and training teams; delivers traditional and non-traditional education and training programs and supports program and NYS policy initiatives; as well as serves as master trainer and liaison to project sponsors.

Duties include, but are not limited to: delivering classroom training throughout NYS, virtual classroom training using e-learning technology, and technical assistance programs; participating in the planning and development of training delivery plans and curricula for a variety of performance-based training, including updating, maintaining, and developing instructional materials (print and digital) and performing research for and assisting in the design of curriculum, related materials, and visual aids; completing assignments independently and within team settings; providing coaching, mentoring, and leadership to training staff; monitoring training deliveries and materials to assure quality and conformance with project objectives; conducting training needs assessments; interpreting/using training evaluation data to revise/modify training programs and delivery plans; maintaining complete records of training programs, content, activities, and evaluations in accordance with procedures; preparing routine reports. Perform other duties as assigned to meet contract requirements. Full-time position. Ability to work variable days and work hours, travel regularly throughout NYS, and lift and carry up to 40 lbs. required.



  • Bachelor's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field, and a minimum of three years of experience delivering adult training programs.

  • Excellent writing, speaking, presentation, group facilitation, and interpersonal communication skills.

  • Demonstrated creativity and expertise in delivering training material in conformance with project objectives and in planning and coordinating training activities as assigned.

  • Strong knowledge of traditional and non-traditional adult training methods and commitment to delivering/developing training that incorporates adult learning principles.

  • Demonstrated ability to successfully work under pressure and attend to details, as well as effectively work on multiple projects with competing priorities/deadlines in shared staff resource setting.

  • Demonstrated ability to effectively work independently as well as within teams.

  • Demonstrated ability to effectively lead project teams and encourage and promote teamwork and positive interactions

  • Strong team and customer orientation and successful experience in coaching, motivating, and developing skills of staff.

  • Working knowledge of the NYS social service delivery system and public welfare programs or experience in the delivery of specific public welfare programs, such as Temporary Assistance, SNAP, Employment & Advancement Services, HEAP, and Child Support Enforcement, or the administrative/fair hearings process, welfare fraud investigations, and audit/quality improvement initiatives.

  • Demonstrated proficiencies using Microsoft Office products, particularly Word, PowerPoint, Outlook, Edge or Explorer, and document and presentation templates.

  • Applicants must address in their applications their abilities to work with a culturally diverse population.

  • Ability to lift and carry up to 40 lbs.

  • Ability to work variable days and work hours and travel regularly throughout NYS to deliver training and attend meetings, including travel to areas that may not be served by public transportation.


  • Master's degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization, in Adult Education, Communications, English, Social Science, or related field.

  • Five years of experience delivering training to adults in a related field.

  • Proficiencies using Microsoft SharePoint and e-learning technology (e.g., iLinc, GoToWebinar, WebEx).

  • Experience working within a state or county social services agency.

To Apply:

Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. Applicants must also provide two writing samples of work where the applicant was the primary author, according to the following: A training curriculum or training presentation (of non-specific length); and a report or memorandum (1 to 3 pages in length). Applicants selected for a second interview will be expected to complete a project that includes completing an assignment and presenting their assignment outcome to the search committee, as well as reading an assignment and writing a response while on-site.

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