Supervisor, Mail Services, MVP Health Care (Job ID: 1140)

Posted: 01/16/18 | SHARE:


MVP Health Care is a nationally-recognized, regional not-for-profit health plan.  We are committed to having a positive impact on the health and wellness of everyone and every community we serve. We care for more than 700,000 members across New York and Vermont, and we are powered by the ideas and energy of more than 1,600 employees – providing a wide range of health benefit plan options with attentive service and flexibility normally associated with a smaller company.  Stop settling for “just a job,” and join a company where you can reach your full potential…and make a positive difference!



Oversees day to day operations of front-end Imaging System. Responsible for all aspects of claim and correspondence workflow including Document Preparation, Volume Scanning, Rescanning, Batch Monitoring and Reporting in the AnyDoc system in order to facilitate document turn-around time goals. Facilitates mail flow to ensure accurate delivery of all internal, incoming and outgoing mail and packages while creating a highly efficient, cost effective mail process for MVP. Implements changes in regards to document design and integrity, address quality, bar-coding and sorting in order to comply with United States Postal Service Standards. Oversees the training, use and maintenance of all automated mail and shipping equipment. Responsible for the MVP Courier route, the MVP Courier Van and all related aspects of transporting internal and external mail. Interfaces with all MVP departments, including the Regional Offices, in regards to their imaging, mailing and shipping requirements. Supervises Document Services staff while creating a team atmosphere. Performs other duties as assigned. 



Minimum Experience:
Two or more years of imaging system and/or mail production experience.

3-5 Years of leadership/supervisor experience in production/manufacturing environment.

Experience with digital print and mailing technology.

Prior experience in a healthcare office environment also preferred.

Required Skills:
• Strong communication skills with the ability to interact with all levels of staff.
• Speaks and writes clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Proficiency in Microsoft Office with heavy emphasis in Excel data entry, Word mail merge and labels and Outlook.

Additional Information:

MVP Health Care is an Affirmative Action/Equal Opportunity Employer). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency, protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at

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