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Ticket Manager/Assistant Business Operations

Schenectady, NY - Posted on: Wednesday 07/06/16


Full Time - Benefit Eligible


37 hours/week


The Athletics Ticket Manager provides administrative oversight for fan experience and ticket sales to all Union Athletics ticketed events. This individual will respond promptly and professionally to inquiries, feedback and requests from season ticket holders, donors, alumni, faculty and staff, as well as the general public regarding events, tickets, parking and other matters surrounding Union Athletics. The Ticket Manager will promote ticket sales to maximize attendance and act as a representative of the College at various home athletics events. This position will provide oversight to football and men’s hockey game day staff, in addition to supervising a number of student workers. They will be responsible for processing financial transactions for tickets and game day programs. The Ticket Manager will handle orders for season tickets and single game tickets and manage online ticket sales, acting as a liaison to University Tickets. This individual will establish and maintain databases for season ticket holders and other information lists. The position will manage multiple administrative duties while responding to phone, email and in person contacts. This position will also work closely with Business Operations, supporting the financial operations of the department. This will include both regular tasks and other duties as needed. The selected candidate will be required to work evening and weekend hours. The approximate work schedule is January-March, and May-November with exact weeks off to be determined with supervisor.


High School diploma or equivalent, and 5+ years of office support experience required (preferably in an athletic organization or an educational setting). Bachelor’s Degree in Finance, Business or Sports Management and 2+ years previous ticket office experience is strongly preferred. Extensive computer experience with Microsoft Office and Google Apps. Excellent communication/interpersonal skills, and strong customer services skills is essential. Must be able to handle confidential information appropriately, multitask, be safety conscious, and able to work with a diverse group of individuals.


Please apply via email, U.S. Mail, fax or in person:

Human Resources
Req. # 7275
Union College
807 Union Street
Schenectady, NY 12308

Telephone: (518) 388-6108
Fax: (518) 388-6529
Email: hr@union.edu

Please submit all electronic application materials as a single pdf or doc file.

Union College, founded in 1795, is a highly-selective, independent college. Located in the Capital District of New York State, Union is known for its distinctive blend of the liberal arts and technology. Union College offers its full-time employees an exceptional benefits package that includes medical, dental, and vision insurance, life and disability coverage, a generous retirement plan and tuition remission.

Diversity at Union College

Union College is an equal opportunity employer and strongly committed to student and workforce diversity.

Union College is committed to providing access and reasonable accommodation in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s).

Union College’s strategic plan highlights the role of diversity in providing an effective education for the 21st century at the heart of our mission and vision for the College. Diversifying the student body, the faculty, the administration, the staff and the curriculum requires a commitment to honor our mission and advance our goals. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, ability, ethnicity, sexual orientation, gender, gender identity and national origin.