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Student Account FAQs

How will my Student Account be billed?

Student Account bills are online. To log in to Webadvising to view your bill   Click here.

Choose Student Account Billing located in the Financial Information tab. Students will be sent an email when there is a scheduled billing date.  We will also email parents when we have an email address. Please send an email to StudentAccount@union.edu if you wish to add an email address for billing notification.

When will my Student Account be billed and what are the payment due dates?


Billing Dates

Due Dates


July 8, 2016

August 12, 2016

September 21, 2016 

October 5, 2016


November 2, 2016

December 2, 2016

January 20, 2017

February 3, 2017


February 27, 2017

March 24, 2017

May 16, 2017

June 6, 2017

The bills will reflect financial aid awarded to those students. Financial aid is credited to the student account only after all required documentation has been received and approved by the Financial Aid Office.

Charges incurred during the academic year are billed as they are received and will be included in each billing statement.  To view your bill click here.

I am having trouble accessing my Webadvising account to view my bill, who should I contact?

Webadvising access is only available to parents if the student has granted access to their account.

-          The User ID is LAST NAME_FIRST INITIAL. eg John Smith = smith_j. Common last names may involve     additional characters. eg. John Smith may be smith_j2

-          The temporary password was included in the email the parent received notifying them that the student had granted access to the account. Students and Student Accounts can reset parent passwords as needed.

-          If your Webadvising Account is Locked Out, it will automatically unlock in 10 minutes.

If you have any problems accessing your account, please contact Student Accounts by phone (518)388-6106 or by email StudentAccount@union.edu. Students or the Student Accounts Office can assist you with your user name and/or reset your password.

I have viewed my Student Account bill, who should I contact if I have questions?

For general questions regarding the comprehensive fee or payment options, please contact Student Accounts by phone (518-388-6106) or by email StudentAccount@union.edu

I have questions about fines or other miscellaneous charges on my bill.

Student Accounts does not have detailed information regarding the charges and is not authorized to adjust or cancel them. If you have questions or concerns regarding such charges, please refer to the following list to determine who to contact for additional information.

  • Bookstore Charges:  518-388-6189
  • Dining Services:  518-388-6424
  • Health Services: 518-388-6120
  • Residence Life Damage Charges or Fines: 518-388-6117
  • Parking Fines/Vehicle Charges: 518-388-6381
  • Library Fines:  518-388-6277
  • Athletic tickets/trips/equipment: 518-388-6284

I have questions about Financial Aid

Contact the Financial Aid Office by phone at 518-388-6123 or by email FinAid@union.edu

I have questions about International Programs

Upon acceptance to an international program, students are required to pay a $350 deposit to confirm their commitment to participate in the program.  This deposit is credited to the Student Account upon successful completion of the program. If the student withdraws from the program following payment of the deposit, the student should refer to the International Program Withdrawal Policy to determine if there will be charges as determined by the date of withdrawal and also to determine whether the deposit can be refunded.

All faculty led full term abroad programs are charged the comprehensive fee plus a $650 fee which is used to cover the cost of field trips, excursions and international health insurance.

All other full terms abroad and exchange programs are only charged a $50 fee for international health insurance .

The Antwerp and Turkish exchange programs are tuition and international health insurance only. The students are responsible for their room and board while abroad and as a result their Student Account is credited for the Union room and board charges.

The Lille exchange program is tuition, room and international health insurance.

Mini Terms are generally 3 week programs during the summer and winter breaks. The Student Account is charged $3,530 which covers the tuition, room, board, excursions and international health insurance. 

What are the penalties for late payment?

  • Students with past due balances will have a financial hold placed on their account
  • There will be a $100 Late Payment Fee charged to the Student Account
  • Students will be prevented from pre-scheduling classes for the next term
  • Student applications for terms abroad will not be accepted
  • Students may not obtain transcripts and diplomas pending payment in full
  • In extreme cases, students may be withdrawn from school

Can I make monthly payments to pay my tuition and fees?

Union College has a monthly payment option administered by Higher One which allows payments for tuition and fees to be made over a period of up to ten (10) months. The plan carries no finance charges, but does require an enrollment fee of $45. To enroll or obtain more information go to https://TuitionPaymentPlan.com/union

Can I pay my tuition and fees with a credit card?

Union College does not accept credit cards for payment of student account fees.

Can I make payment online for my tuition and fees?

Using a secure online website, you may authorize an electronic debit to your checking or savings account (U.S. accounts only).

Can I wire money to pay my tuition and fees?

Union College accepts wire transfers of U.S. dollars for payments on student accounts. Please be sure to include the student's name and ID number on all wires. Wire instructions are provided below.

  • Bank Name: Bank of America
  • ABA Number for Domestic Wires:  026009593
  • ABA Number for ACH Wires:  021000322
  • Account Name: Union College Operating Account
  • Account Number: 9415802559
  • Swift code for US currency: BOFAUS3N
  • Swift code for foreign currency: BOFAUS6S

How do I request a refund of a credit balance?

 Requests for refunds may be submitted to the Student Account Office by email StudentAccount@union.edu.

 If the credit is fully or partially due to a Parent Loan or payment made by a parent, a refund check will be issued and mailed to the parent at their home address unless the parent notifies the Student Accounts Office that the check should be forwarded directly to the student. If a credit balance is due to student aid, the refund check will be mailed to the student's box.

Do I have to purchase the health insurance offered by Union College?

 All full time matriculated domestic (US citizens) undergraduate students will be billed for the Union College Student Injury and Sickness Insurance Plan administered by Gallagher Koster, and insured by CDPHP.  Students insured by another health plan with equivalent coverage may waive coverage in the Union College plan by submitting an online waiver form by August 7, 2015. Gallagher Koster has provided a list of major insurance companies on the waiver site to expedite your waiver request. If you do not see your health insurance carrier listed, you may type it in. For more information or to waive the health insurance Click here.

All full time matriculated international undergraduate students will be billed for the Union College International Student Injury and Sickness Insurance Plan administered by HTH Worldwide, and insured by Aetna.

How can I get enrollment verification as required by family health insurance providers and some outside scholarship agencies?

Enrollment verification may be obtained by logging on to Webadvising.  Under Academic Profile, select NSC Student Self Service to obtain your certificate of enrollment. Click here.

What happens if I have to withdraw from school after the start of the term?

Please contact Student Accounts by phone (518-388-6106).

How do I pay for my books?

Students may purchase their books at the Union College Bookstore using cash, check, credit card, or a Bookstore Charge Account.  Bookstore charge account transactions are posted to the Student Account semi-monthly. To apply for a Bookstore charge account Click here

Are banking services available on campus?

There is a full service ATM machine  located in the Reamer Campus Center which is owned and operated by Bank of America.

Students can cash checks at the Cashier’s Office at no charge. We cash Union College payroll checks, personal checks, business checks and third party checks from parents or grandparents up to a limit of $250.

Students with on campus jobs are encouraged to enroll in direct deposit. Submit your completed direct deposit form to the Payroll Office in McKean House

The Cashier’s Office is located in McKean House and is open Monday-Friday from 9:00 a.m. to 3:00 p.m. (closed 12:00-1:00). 

I will be living in a fraternity /sorority house. Will the bill from Union College include room and board charges?

If the fraternity/sorority house is an on campus residence, you will be billed the comprehensive fee which includes room and board. Union College does not bill for Greek dues or social fees, these are collected by the fraternity or sorority.