Research Service FAQs

Library Materials

Technical Questions


  • Why do I have to pay for printing?

    Your per-page printing fee covers paper, supplies, and maintenance for all the public printers on campus. For more information contact the Copy Center in Reamer Campus Center.

  • Where can I study 24 hours a day?

    The library is generally open 24 hours a day from just before final exams until the end of the exam period. Many of the science and computer labs are card accessible to students in those departments as well.

How do I access databases from off-campus?

  • Authenticate via Databases A-Z

    If you are off campus, the best way to access the library resources is through the A-Z Databases List. When you select a specific resource, you will see a screen like the one below. Login using your Union username and password. If you have problems, follow the links below the submit button.

    Union College username and password for online access
  • Using Cisco AnyConnect
    1. Open your web browser and navigate to the Union VPN
    2. Set the Group to FACULTY, STAFF, or STUDENT depending upon your “status” at Union College. Enter your Union College username (without the and your password. Click "Login" and then "Continue."
    3. Click "Start AnyConnect" in the center of the page. You may receive a security warning at the start of the installation. Click "Yes" or "Allow" in order to continue the installation. Follow the instructions for download.

    Note: If the download stalls, wait until the dialog box prompts you to download the full package. Click the suggested link, and install as you would any other program. When finished, open AnyConnect, and enter the login details above.