Copy Center

Our preferred printing vendor is a local shop, Benchemark Printing. Benchemark Printing is a full service commercial printer offering their clients pre-press, printing, bindery, fulfillment, and warehousing services. They can be reached as follows:

Vendor Website: https://benchemark.net

Intake email: UCPrinting@benchemark.net (cut and paste address to Gmail recipient line)

Request printing form: https://benchemark.net/get-quote

Contact: Anna Beckwith

Phone Number: 518-393-1361

Address: 1890 Maxon Road, Schenectady, NY 12308

Payment Methods: Union Credit Card (P-card); Purchase Order (POs); and Supplier Invoice Request (SIRs).

When paying by credit card Benchemark asks that you wait until they send you their invoice. They can send this to you by email. Once you receive the invoice, call the main # (518-393-1361) and ask to speak with Denise to make payment.

No you do not. We do not have a formal, contractual relationship with Benchemark. Therefore, if you want to use a different vendor that better suits your needs, you are welcome to use them. We will evaluate how this relationship is going, and make changes later to a different vendor if necessary.

If you have any questions on other possible vendors please contact Lynn Davis davisl@union.edu.

The turnaround time from Benchemark is job dependent; however, generally print jobs can be turned around in just a few days. For the sake of conservatism, requesters should expect print jobs to take about 2-10 work days to complete and return to the Mail Room. It is incumbent upon the requester to get confirmation on expectations.

Benchemark has agreed to deliver completed jobs to the mailroom, but other arrangements can be made to pick up. They are local at 1890 Maxon Road Extension, Schenectady, NY 12308.

For the time being please charge print orders to CC0469 with the following supporting worktags:

• Purchase Orders: Use spend category: SC10001 External Copying and Printing

• P-Card:Use Expense Item: Copying & Printing

Eventually the finance team (Janice Butler; butlerj@union.edu) will be reallocating the existing printing dollars to department budgets to order print jobs from the external vendor. This may take some time as we need to calculate the best estimate for sharing the existing expenses. A follow up communication will then be issued.

Please note that when you receive a quote from Benchemark or other vendor, the estimated price will likely be higher than what you were used to being charged through our print services. Please bear in mind that the prices quoted by Paul Debiase did not include his salary, the costs associated with leasing the printing equipment, and many other costs borne by his cost center. As a result, if one were to do a true comparison of costs to the College, we do not anticipate major differences.

Students should work with their departments on requesting printing jobs through the vendor. Departments can pay for student print jobs using their PCards, but it may depend on the nature of the request. Requests for research posters are likely to be covered by the departments. Other print jobs are case-by-case. Students are allowed to make arrangements directly with the vendor, too, but it would be better to work through their department. If a student makes arrangements directly, and if they pay for it themselves, they should discuss with their department.

Questions about specific print jobs or quality issues are best handled directly with the vendor.

If you have printing coordination questions, you may reach out to Mark Yetman for help at yetmanm@union.edu.

If you have vendor concerns, feedback about your experience or if the vendor was unable to satisfactorily answer your questions, please reach out to Lynn Davis in Procurement at davisl@union.edu.