Information Technology Services

Information Technology Services

Information Technology Services (ITS) provides technology services and resources for Union College students, faculty, and staff.

Multi-Factor Authentication

ITS is beginning the process of enabling multi-factor authentication on Union College accounts. Starting on Monday, February 8, 2021, all administrative and hourly staff can voluntarily enable multi-factor authentication for their account. ITS plans to enable multi-factor on all remaining staff accounts sometime in March. Faculty and students will be added later this academic year.

To learn more about multi-factor and how to enable this functionality visit this site:

https://www.union.edu/information-technology-services/what-multi-factor-authentication

Working/Learning Remotely

The following resources have been created to support you as you work, teach and learn remotely.

About Us

Our primary objective is to provide high-quality support services that meet the pedagogical, business, and research needs of the Union community. ITS will engage in collaborative practices and open communication and is committed to aligning and providing technology services and infrastructures that meet the needs of our community.

Our Mission

The mission of Information Technology Services (ITS) is to provide excellent technology resources and support services to further the College’s institutional mission and goals.

Our Shared Commitment

We are a service organization committed to working together to partner with and support faculty, staff and students in their efforts to educate, serve and learn.

Our Strategic Goals

  1. Support the advancement of Union's academic, research, administrative and campus life through the use of information technology resources.
  2. Create and maintain an information technology infrastructure that is reliable, accessible, and secure.
  3. Maintain and improve user support for students, faculty and staff.
  4. Provide facilities that are equipped with appropriate, state-of-the-art educational and research technology in addition to required support services.
  5. Provide efficient and effective access to administrative systems to various constituencies (student, faculty, staff) through the utilization and deployment of web-based interfaces and advanced productivity tools.