ITS welcomes you to Union College. Computing services are provided by ITS to assist the Union College community in using technology to do their instructional or research tasks. Here is the information you will need to get started.
These are some of the services ITS provides:
- Union College has partnered with Apogee to provide high-speed internet access through the residential network with 24/7 customer support through MyResNet
- Union Student Technical Assistance Resources (USTAR) Program - provides student computer support, including virus protection, technical support for ITS supported software, troubleshooting basic network problems and help with some hardware issues.
- Documentation for computer resources, including online help facilities and "How to" sheets.
- Public computing facilities available 24 hours per day, 7 days per week.
- High-quality instructional videos are available on LinkedIn Learning covering software, creating and business skills.
It is important to make sure your machine has all of the latest security patches and updates installed before you arrive to campus. If you have any questions on what to do, call the ITS Help Desk at (518) 388-6400 or email them at helpdesk@union.edu.