Contact the Web Communications help desk

Web Communications Support


If you have a site that resides on the main College website (e.g.,, this is where you should seek assistance.

See below for more information.

ITS Support

The Office of Information Technology Services supports sites such as,, and, as well as addressing software upgrades and other technical needs


Help us, help you

  • The Web Communications Help Desk should be your first point of contact. Make sure you are emailing the correct account,, and NOT Include the web address of the page you need help with or the address of your office/dept./program homepage.
  • Be proactive. Take advantage of the bi-weekly Zoom sessions to get comfortable with the system.
  • Details matter. Include links to the web page(s) you are editing, and screen captures are also a good way to provide context. Be as specific as possible about what you need assistance with (examples below).

Creating a new page

  • Page title?
  • Include a link to the page in the menu?

Finding a document in the media library to replace with a new version

  • Provide a page that is currently linking to the document.

Editing and uploading an image

  • Attach a high resolution of the image to the email.
  • Provide the page where the image should be embedded.
  • What size should the image be? Full screen width?  ½ screen width, ¼ screen width

Do you need a new user to be given access to your organization?

  • What is the new user’s name and email address?
  • Are there any individuals who we should remove from the access list?

Do you have a new faculty/staff member to add to your organization?

  • Create a new Faculty or Staff profile by going to Workbench, Create Content, Faculty or Staff. Fill in all the information and scroll down to the bottom and click save.
  • Send us a 500 px X 500 px profile image and we will add the profile image to your newly created Faculty or Staff profile page.

Did you encounter an error when using the site?

  • What was the error message?
  • Is it possible to take a screenshot to attach to your email?