Human Resources

Employee Assistance Benefits

Capital Region Employee Resource Network (ERN)

Union College cares about You! The Success Coach program is a free, private resource to help employees navigate through life's challenges. This program utilizes the best resources of local government, non-profits, and private employers, to help you overcome personal barriers and today’s challenges.

Union’s Success Coach, Susan LaRosa, is on campus weekly. To schedule an appointment call/text Susan at (518) 801-0876 or email at

In addition to Susan, John McCarthy and Danielle Williams are available to assist.

John can be reached at (518) 344-8905 or

Danielle can be reached at (518) 709-8575 or

Higher Ed EAP

Life is full of challenges. Most of the time we can overcome them ourselves. Every now and then, we find ourselves needing some help. There is no need to go it alone. As a member of Higher Ed EAP, help is as close as the nearest telephone.

Tools and Services Available but Not Limited to:
  • Marriage & Family
  • Stress
  • Legal Problems
  • Debt ▪ Childcare
  • Elder Care
  • Grief
  • Pet Problems
  • Education Planning
  • Scholarships
  • Depression
  • Taxes
  • Wills
  • Smoking Cessation
  • Wellness
  • Adoption
  • Substance Abuse
  • Mental Health
  • Divorce
Personal and Professional Development Opportunities
  • Certified Financial Coaching
  • Balancing Life at Work & Home
  • Resilience
  • Effective Communication
  • Home Purchasing
  • Student Debt
  • Yoga & Relaxation for Beginners
  • Workplace Conflict
  • Retirement
  • Succeeding as a Supervisor
Wellness Opportunities

Your EAP also provides a comprehensive Wellness Coaching benefit designed to help you tackle issues that are most detrimental to your overall health and well-being. The program includes assistance with:

  • Losing weight
  • Improving Nutrition
  • Getting Fit
  • Stopping Tobacco Use
  • Reducing Stress
Accessing Higher Ed EAP

To access your EAP, simply call the toll-free number 1-800-252-4555 or 1-800-225-2527 to talk with a counselor or coach who will work with you to address your issues. You can also visit your EAP online at for thousands of problem-solving resources and self-help tools.

Your EAP is a free benefit and your confidentiality is assured. No information about your use of the program is given to us as your employer unless you sign a release of information authorizing this.