Human Resources

Employee Assistance Benefits

Capital Region Employee Resource Network (ERN)

Union College cares about You! The Success Coach program is a free, private resource to help employees navigate through life's challenges. This program utilizes the best resources of local government, non-profits, and private employers, to help you overcome personal barriers and today’s challenges.

Union’s Success Coach, John McCarthy, is on campus weekly. To schedule an appointment call/text John at (518) 344-8905 or email at

In addition to John, Danielle Williams is available to assist.

Danielle can be reached at (518) 709-8575 or

Higher Ed EAP

Life is full of challenges. Most of the time we can overcome them ourselves. Every now and then, we find ourselves needing some help. There is no need to go it alone. As a member of Higher Ed EAP, help is as close as the nearest telephone.

Explore the Higher Ed EAP Brochure for detailed information on how Higher Ed EAP can help you and your family.

Accessing Higher Ed EAP

To access your EAP, simply call the toll-free number 1-800-252-4555 or 1-800-225-2527 to talk with a counselor or coach who will work with you to address your issues. You can also visit your EAP online at for thousands of problem-solving resources and self-help tools.

Your EAP is a free benefit and your confidentiality is assured. No information about your use of the program is given to us as your employer unless you sign a release of information authorizing this.