Counseling Center

We are excited to partner with Uwill, the leading mental health and wellness solution for colleges and students, to provide free access to teletherapy for currently enrolled students. This is an immediate, secure, and convenient way to receive online-based counseling services should the need arise.

• Choose a therapist based on your preferences including issue, gender, language, ethnicity
• Choose a time that fits your schedule
• Choose your appointment type: video or phone
• Visit https://app.uwill.com/ to get started

If you have support or technical questions when using Uwill, you can reach
out directly to Uwill by calling 833.99.Uwill or emailing
support@uwill.com.

• Individual counseling
• Group counseling
• Couples counseling
• Drug/alcohol and health education
• Crisis intervention services
• Coping skills education
• Consultation for students, staff and faculty on how to recognize and respond to students who may be at serious risk
• Consultation/individual counseling for any undergraduate student who is participating in a conduct hearing on campus
• Telehealth appointments

• Monday-Friday from 1-4 p.m - solution-focused consultation appointments are available.
• Please call (518) 388-6161 to speak with an administrative assistant to get scheduled.
• If you are an established client, please note you will be seeing the on-call clinician who will likely not be your regular clinician.

For more information or to schedule an appointment, please call us at (518) 388-6161.

Therapy Dogs

You can find Ace, Eve, Hunter, Margot & Sparky at the Wicker Wellness Center Monday through Friday during regular business hours. They all love it when visitors come to play with them and give them attention! You can sign them out for a walk too! We also have in training, Maui, Contessa & Maeve. For more information, on our Therapy Dog Program, contact Joan Thompson.

Psychiatric Medication Management

We collaborate with Health Services in order to provide medication management to students.

• A Psychiatric Nurse Practitioner from Wicker Health Services is available on Tuesday, Wednesday and Thursday afternoons to provide medication management.
• Students being treated for ADHD who are requesting to have Health Services collaborate with their home prescriber are required to have a current letter of testimony from that provider. The form can be accessed here. This document must be completed and returned to the Wicker Wellness Center before we can assume prescribing responsibility. The standard of practice that we follow is to work collaboratively with the prescribing provider in order to bridge the prescribing responsibilities for students while they are at school.

**A No-Show fee of $30 for an intake or follow-up visit will be billed to students' tuition for any appointment not canceled at least 24 hours in advance (due to high demand of services).**

Nutrition Consultation

Individual nutrition counseling services are available to students at no cost to you. Our Consultant Dietitian-Nutritionist, Lora Hyde, provides nutrition consultation for the following.

• General Wellness
• Eating disorders/disordered eating
• Sports nutrition
• Weight management
• Food Intolerance and allergies
• Irritable Bowel Syndrome (IBS)
• PCOS
• Vegetarian diets
• Diabetes/Dyslipidemias/Hypertension

Lora is on campus all day Wednesdays and Fridays from 10:30-2 PM. To schedule an appointment phone Wicker Wellness Center at (518) 388-6120 or use your student portal.

Lora Hyde, RDN, CDN

Registered Dietitian & Certified Dietitian Nutritionist.

**A No-Show fee of $30 for an intake or follow-up visit will be billed to students' tuition for any appointment not canceled at least 24 hours in advance (due to high demand of services).**

Relaxation Room

Do you need a breather from the fast pace of everyday life? Perhaps you need a quiet spot for meditation, a telehealth appointment with an off campus provider, or just to relax. If so, call us to reserve our relaxation room M-F from 9-12 and 1-5.

• During the academic year, when the residence halls are open, a staff member is available evenings and weekends as the counselor-on-call to provide crisis support.
• Please call your R.A., R.D. or contact campus safety (518) 388-6911 to access these services.
• The National Suicide and Crisis Line is 988

• Health Services
• Wellness & Fitness Programs offered by the Athletic Department

Ellis Hospital ER, Nott Street: (518) 243-4121

Ellis Health Center ER, McClellan Street: (518) 382-2222

Albany Med EmUrgentCare: (518) 264-9000

Urgent Care, Community Care Physicians, Niskayuna, NY: (518) 713-5341

Urgent Care, Surya Immediate Care, Latham, NY: (518) 867-8080

Services The Counseling Center Does Not Provide

The Counseling Center strives to provide as many clinical services to our students as possible. However, some services taking up tremendous personnel resources, presenting a conflict of interest, ethical constraints/beyond the scope of our mission, or require specialization, there are some we do not provide, including:

• Services are available only to currently enrolled students. We do not serve:
  • Incoming first year students prior to arrival on campus for academic purposes,
  • Seniors who have graduated,
  • Alumni
  • Students returning from time away prior to the beginning of the academic term;
• Clinical services to staff or faculty (we will provide consultation regarding student matters or referrals for personal matters)
• Long-term counseling;
• Specialty care (EMDR, psychoanalysis, body work, etc.);
• Intensive substance abuse treatment;
• Intensive outpatient treatment;
• Testing for learning disabilities and/or attention deficit and hyperactivity disorder (ADHD);
• Assessment and documentation for service or emotional support animals;
• Forensic evaluations;
• Neuropsychological evaluations;
• Court-ordered treatment or treatment that is the stipulation of probation;
• Evaluations for attorneys or courts related to difficulties such as alcohol infractions (e.g., driving under the influence) or other domestic matters such as parents seeking custodial authority of a student;
• Services to students who are not medically stable or require intensive medical treatment.

Although we do not provide these services, we will work with students to help them access these resources off-campus. If you would like assistance in accessing these resources off campus, please contact the Counseling Center at (518) 388-6161.