“Get in the box, and stay in the box” – but be smart about flexibility Minimize customizations; customization should be a last resort after extensive review What’s best for the College, not what’s best for me or my department alone Be open to business process change Design for the future, not for the present Be creative - consider available options and do not just automate what already exists Design for the rule, not the exception Eliminate waste and reduce administrative burden by focusing on efficiency Identify potential risks and opportunities early and make decisions swiftly and through established governance Embrace teamwork and hold each other accountable Create an inclusive environment for each team member to participate, share ideas, and ask questions Be nice to one another! Be sympathetic to concerns, but focus on what’s best for the College